Service & Support
Service & Support
Service & Support

Home > Service & Support

Services provided
Customization Services
Customization Services

Non-standard Bearing Design

Tailor-made bearings based on customer drawings or specific applications.

Special Materials & Coatings

Solutions for high temperature, corrosion, or high-speed conditions.

Optimized Structure Design

Engineering support to improve performance or reduce costs.

Technical Support
Technical Support

Bearing Selection Assistance

Recommend suitable bearing models based on customer requirements.

Installation Guidance

Provide manuals, videos, or remote/on-site assistance.

3D Models & CAD Drawings

Technical files for design and integration.

Logistics & Supply Chain Services
Logistics & Supply Chain Services

Small-batch Sampling & Rapid Prototyping

Fast production for prototypes and urgent needs.

Customized Packaging & Branding

OEM packaging, private labeling, and barcode service.

Quality Assurance & Certification
Quality Assurance & Certification

Third-party Inspection Reports

SGS, TUV, BV certificates available upon request.

In-house Quality Inspection Reports

Each shipment includes a factory inspection report.

Support for Factory Audits

Assist in ISO, IATF, or customer audit processes.

After-sales Service
  • After-sales & Training

    Product Training

    Online or on-site training for installation and usage.

    Maintenance & Lubrication Advice

    Extend bearing service life through best practices.

    Warranty & Return Policy

    Flexible policies for defective products.

  • Customs & Export
    Documentation

    CO, Form E, invoice, HS code, packing list, etc.